Digital Commerce Operations Specialist

New York, NY, United States

JOB DESCRIPTION

Accountabilities:

• Oversee A/B Testing and Optimization project management, including:

  • Manage the lifecycle of A/B testing and personalization experiment execution process

  • Manage calendar of tests and optimizations

  • Manage timelines and deliverables for each item

  • Manage agenda for weekly meeting

  • Surface opportunities for process improvements and implement changes

• Prioritize A/B test dates based on urgency and/or business benefit

• Ensure the team’s needs are represented in project timelines and for hitting agreed upon launch dates

• Collaborate with cross functional partners to meet feasible and timely execution of testing and/or personalization activities

• Lead the tag management process on global sites

  • Help maintain tag submission process and tag documentation

  • Work with legal, IT, eCommerce regional leads and media teams to conduct quarterly tag audits

  • Work with IT to manage site speed impact of tags

  • Ensure tag management setup and practices are GDPR compliant

Qualifications:

• 3+ years of work experience in eCommerce or website operations

• Strong background in project management with great interpersonal skills

• Experience with site management tools such as content management systems, tag managers, digital catalog, etc

• Learns quickly and is eager to learn about multiple areas of site management

• Detail-oriented, collaborative, and highly motivated self-starter

• Ability to work in a fast-paced environment efficiently and effectively with minimum supervision

• High-performing individual and team contributor